Beginner to intermediatePlatform training
Hands-on training in the assistant your organisation has chosen: Gemini, Microsoft 365 Copilot, ChatGPT or Claude.
Is this course for you?
For teams that have chosen an assistant and want to use it well on everyday work.
Who it’s for
Business teams and managers adopting an approved AI assistant for documents, communication, research and planning.
Before you start
Basic digital skills and an approved account.
Exercises match the features your plan and administrator settings include. Confirm licensing, permissions and approved data before the session.
What the course covers
Six hands-on modules, each practised on your own tasks and documents.
- 01
Tool essentials
Understand the features your plan includes, its limits and the tasks it suits.
- 02
Prompting at work
Set your goal, context, sources and the output you expect.
- 03
Documents & files
Work with approved documents and check summaries and interpretations.
- 04
Research & verification
Separate supported facts from assumptions and inspect the original sources.
- 05
Projects & reusable workflows
Organise recurring work with saved instructions and reference material.
- 06
Responsible team use
Agree review routines, protect information and share what works.
By the end, your team can
Each person leaves with a prompt library and quick-reference guide for the tasks they practised.
- Match your assistant's features to everyday tasks
- Prepare prompts with relevant context and sources
- Review drafts, summaries and analysis before use
- Build a repeatable workflow with a human review step
Ways to take this course
The same six modules, run in the format that fits the people in the room.
For a teamTeam dayOne day for a team on its own work, with a trainer in the room or on the call.Up to 20 peopleGet a training quote
For a departmentMulti-session programmeRole-specific tracks across several sessions, with champions in each team.Several sessions, plus a follow-up windowGet a training quote
For one personOne-to-one coachingA trainer works beside one person on their own tasks.Built around one person's weekGet a training quote
For leadershipExecutive programmeThe course for your leadership team, alongside where AI should sit in the business.Leadership teamGet a training quote
Course questions
The one your organisation has approved: Gemini, Microsoft 365 Copilot, ChatGPT or Claude. If your teams use more than one, each can have its own session.
Microsoft 365 Copilot, for business productivity in Word, Excel, PowerPoint, Outlook and Teams. For AI-assisted coding, see Claude Code and Codex training.
It depends on the exercises. Share the plan and workspace settings your team has, so we can confirm which features can be used. Software access is separate from the course.
Where to go next
Once the tool is part of daily work, go further with workflows or creative work.
- AdvancedAdvanced Platform trainingTurns useful prompts into repeatable business workflows in Gemini, Copilot, ChatGPT or Claude, with context design, reusable instructions and evaluation. No coding needed.View course
Image, video and designAI CreativeImage, video and design work with AI in Gemini, ChatGPT, Claude and Figma: briefing, generating, editing and checking assets against your brand before they go out.View course- TechnicalClaude Code & CodexAI coding agents in software projects: repository context, task planning, reviewing changes and running checks, with people responsible for every release.View course
Discuss training
for your team.
Tell us about your team’s experience, approved tools and the tasks you want to improve. We will help scope the right course.