AdvancedAdvanced Platform training
Turn useful prompts into repeatable business workflows, with context design, reusable instructions and evaluation.
Is this course for you?
For experienced users who want workflows the rest of the team can rely on.
Who it’s for
Experienced users, internal AI champions and team leads building repeatable working practices.
Before you start
Confidence with everyday prompting.
Bring a recurring task, approved example inputs and a clear definition of a good result. Coding is not required.
Still building confidence?
Platform training covers everyday use of your tool first.
What the course covers
Six hands-on modules, each practised on your own tasks and documents.
- 01
Workflow design
Break a business task into clear stages, inputs and review points.
- 02
Context & instructions
Prepare useful reference material, examples and reusable instructions.
- 03
Advanced prompting
Use constraints, structured outputs and iteration for complex tasks.
- 04
Reusable assistants
Scope custom assistants or project-based workflows where your plan permits.
- 05
Evaluation
Test outputs against examples and a consistent quality checklist.
- 06
Team handover
Document a workflow, its limits and the steps that need approval.
By the end, your team can
Each person leaves with a prompt library and quick-reference guide for the tasks they practised.
- Design a multi-step business workflow
- Create reusable instructions with clear boundaries
- Compare outputs against agreed quality criteria
- Document a workflow for colleagues to use and review
Ways to take this course
The same six modules, run in the format that fits the people in the room.
For a teamTeam dayOne day for a team on its own work, with a trainer in the room or on the call.Up to 20 peopleGet a training quote
For a departmentMulti-session programmeRole-specific tracks across several sessions, with champions in each team.Several sessions, plus a follow-up windowGet a training quote
For one personOne-to-one coachingA trainer works beside one person on their own tasks.Built around one person's weekGet a training quote
For leadershipExecutive programmeThe course for your leadership team, alongside where AI should sit in the business.Leadership teamGet a training quote
Course questions
Advanced use of Gemini, Copilot, ChatGPT or Claude in business workflows: context, prompting, reusable instructions and output evaluation. It does not involve training or fine-tuning a model.
No. You should be comfortable with everyday use of at least one. Tell us which tools your organisation approves so the practical work fits the accounts and features you have.
No. The focus is on business workflows in the tools' own interfaces. For repository-based coding, choose Claude Code and Codex training. Bespoke integration work is scoped separately.
Where to go next
Take the same discipline into creative work or software projects.
Image, video and designAI CreativeImage, video and design work with AI in Gemini, ChatGPT, Claude and Figma: briefing, generating, editing and checking assets against your brand before they go out.View course- TechnicalClaude Code & CodexAI coding agents in software projects: repository context, task planning, reviewing changes and running checks, with people responsible for every release.View course
- Beginner to intermediatePlatform trainingHands-on training in the assistant your organisation has chosen: Gemini, Microsoft 365 Copilot, ChatGPT or Claude. Exercises match the features your plan includes.View course
Discuss training
for your team.
Tell us about your team’s experience, approved tools and the tasks you want to improve. We will help scope the right course.